If your product is defective and you require a replacement, simply follow these instructions:


  1. Take a clear video of the defect

  2. Email laserme1@yahoo.com with a sentence about the defect and your video attached

  3. Once approved, send back your product as directed with all contents it came with

  4. A replacement of your product will be processed once we have received the defective on

                     MONEYBACK GUARANTEED

    We understand that thing just don’t work out, however much we want them to. That’s why LaserMe1 offer a 60-day money-back guarantee on all of our products, even after you tried them.
    With 60 days you will have a better understanding of how IPL handset works, what have you got to lose?

    Some of our customers start to see the results as little as four weeks, while others can take a little bit longer. Remember, everyone is different and all sorts of factors can make an impact, including genetics and even your lifestyle.LaserMe1 wants to give you as much time as possible to get grips with the handset, provide you will help, and be with you with every step of the way.

    If results don’t start to appear within 60 days of receiving LaserMe1 handset, feel free to contact us and we will take care of the rest. To be eligible once you purchase the handset keep hold of your order confirmation.

    Terms apply, read below…

    Making an Application

    If you genuinely see no results with our products, you may be entitled to a refund

    1. Clear photos were taken before using our product.
    2. Products used consistently, following the instruction manual.
    3. The clear photo was taken after use.

    Application made within 60 days of purchase.

    Emailed before and after photo

    - If approved, your refund will be processed.

    - Resending the product to laserme1 is the customer’s responsibility.

    - Photos must be accompanied with time stamps and valid dates.

    - LaserMe1 may approve an extension on the 60-day guarantee.


    Laserme1 reserves the right to reject any applications that do not meet the above criteria. The evidence is very important in processing refunds and LaserMe1 may request more material to approve the application.